Utilities

Drive down your business risk and cost-to-serve with utilities solutions from First Data.

Our product solutions that fit your business needs:

First Data Receivables

• Specialist utility accounts receivable service that manages collections actions on overdue customer accounts using tailored collections treatment paths, integrated outbound customer communication tools and flexible payment options to assist utilities to reduce bad debt and improve cost-to-collect.

 
First Data Total Payments

• Comprehensive utility payments processing service that makes it easy for consumers to pay their bills using any payment method. It provides a single funds settlement for all payment transactions to reduce utilities’ administration costs.

 
First Data Customer Correspondence

• Utility customer contact service that complements utility call center operations and can help lower staff costs through automated, personalized print, voice and electronic communications such as field service notifications, overdue debt reminders and loyalty program management.